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Our customers have tried to use off the shelf or vertical solutions, and were frustrated with the results. Some of our customers were stuck with an out-of-date partially-customized solution that has reached a dead end. They have looked around for a solution, but are not comfortable with what they have seen. Some of our customers have a unique business that doesn’t fit in a box. Our customers recognize that a customized solution is better than trying to add features to a large software that does 80% of what they need and 500% of what they don’t need.
They are tired of users wasting keystrokes, double data entry, and time on software that doesn’t match their business. They desire to automate their business process and won’t settle for multiple "work-a-rounds". Our customers also recognize that customizing a standard or vertical solution can leave them in a position of customizing over and over with each new release of the software.



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